Privacy Policy
HILOS TÉCNICOS SAN MIQUEL, S.L., hereby informs users of this website of its policy regarding the processing and protection of the personal data of users and customers.
It guarantees at all times full and complete compliance with the obligations set out in the regulations on data protection and information society services: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD) and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSIce).
DATA CONTROLLER
HILOS TÉCNICOS SAN MIQUEL, S.L.
Tax Identification Number (C.I.F.): B61512042
Registered address: C/ DEL COMERÇ, 28, CAN SUNYER INDUSTRIAL ESTATE – 08740 – SANT ANDREU DE LA BARCA (BARCELONA)
Registered in the Barcelona Commercial Register, Volume 30239, Folio 62, Page B-169594, 1st Entry.
Telephone: 936829215
Email: ventas@hilostecnicos.com
PURPOSES OF DATA PROCESSING
The data provided by the User is used for various purposes, as listed below:
| Purpose of the processing | Legal basis for processing |
|---|---|
| To handle enquiries or any other requests made via the contact forms available on the website. | The Company’s legitimate interest in responding to requests for information via the website. Consent given expressly at the time the data is collected via the online forms. |
| Sending newsletters, marketing communications and promotions. | Consent given expressly at the time the data is collected via the online forms. |
| Manage website issues and maintenance. | The Company’s legitimate interest. |
DATA RETENTION PERIOD
| Purpose of the processing | Retention period |
|---|---|
| To handle enquiries or any other requests made via the contact forms available on the website. | We will process your data for as long as is necessary to deal with your enquiry or request. |
| Sending newsletters, marketing communications and promotions. | We will process your data until you unsubscribe. |
| Manage website issues and maintenance. | We will process your data for as long as is necessary to comply with the applicable statutory limitation periods. |
RECIPIENTS OF THE DATA
In order to fulfil the purposes set out in this Privacy Policy, we need to provide access to your personal data to third parties who assist us in providing the services we offer to you (data processors).
Data processors act on behalf of the data controller to perform a contract or provide a service, and therefore follow the data controller’s instructions at all times and ensure the same levels of security.
COOKIES
For information regarding the use of cookies and other tracking technologies, please refer to this website’s Cookie Policy. In this case, the legal basis for the processing of your data is the consent you give by accepting the storage of cookies in your browser.
USERS' RIGHTS
The user has the right to:
- To request access to your personal data that is being processed and to receive this information in writing via the method requested.
- To request the rectification of inaccurate personal data or, where appropriate, request its erasure when, amongst other reasons, the data is no longer necessary for the purpose for which it was collected.
- To request the restriction of the processing of your data.
- To object to the processing of your personal data where applicable, in which case your data will no longer be processed except on legitimate grounds.
- Right to data portability where processing is based on consent and carried out by automated means. The data will be provided in a structured, commonly used and machine-readable format.
- Right to withdraw consent.
- Right to lodge a complaint with the Spanish Data Protection Agency.
Users may exercise the rights set out above by writing to the Data Controller’s postal or email address, providing proof of their identity by means of a scanned copy of their ID card or equivalent document, and specifying the right they wish to exercise.
SOURCE OF THE DATA
Personal data will be provided by the data subject entirely on a voluntary basis. Failure to provide certain data or to answer questions that may be asked during the registration process or in the various electronic forms presented to the User may result in the inability to access certain services for which personal data is essential; in such cases, the Data Controller will inform the User of the mandatory and/or necessary nature of providing personal data for the service to function.
The Data Controller assures you of the confidentiality of your personal data and guarantees its security, taking the necessary measures to prevent its alteration, loss, unauthorised processing or access.
INFORMATION PROVIDED BY THE USER
Children under the age of 18 may not provide their personal data without the prior consent of their parent(s) and/or legal guardians.
By entering their details in the contact forms or on download forms, Users expressly, freely and unequivocally accept that their data is necessary for the Data Controller to process their request, whilst the provision of data in the remaining fields is voluntary.
The User guarantees that the personal data provided is accurate and undertakes to notify the Data Controller of any changes thereto.
All data requested via the website is necessary to provide the User with an optimal service. Should not all data be provided, there is no guarantee that the information and services provided by the Data Controller will be fully tailored to your needs.
SAFETY MEASURES
In accordance with the provisions of current data protection legislation, the Data Controller is complying with all the provisions of the GDPR and the LOPDGDD regarding the processing of personal data under its responsibility; such data is processed lawfully, fairly and transparently in relation to the data subject, and is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed.
The Data Controller guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of Users and has provided them with the necessary information to enable them to exercise those rights.
SECURITY BREACHES
The Data Controller will notify any and all individuals whose data may have been affected, as well as the relevant authorities, of any security breach affecting the database used by this website or any of our third-party services, within 72 hours of the breach being detected.
APPLICABLE LAW AND JURISDICTION
It reserves the right to bring any civil or criminal proceedings it deems necessary in respect of the misuse of the Website and its Content.
The relationship between the User and the Data Controller shall be governed by the legislation in force and applicable in Spain. Should any dispute arise in relation to the interpretation and/or application of this agreement, the parties shall submit their disputes to the ordinary courts, submitting to the judges and courts having jurisdiction in accordance with the law.